2021 has not been the return to normal that many people hoped for, and your staffing liability insurance clients are facing unprecedented challenges with the ongoing impact of the COVID-19 pandemic. The more aware you are of 2021 staffing challenges and COVID hiring pain points, the better you will be able to respond to questions and meet customer needs going forward.
Increased Demand for Remote Work Offers Unique Challenges
Remote work opportunities have broken down geographic boundaries, providing staffing agencies with unprecedented access to talent and business clients outside their region. While this is an exciting opportunity, it also creates some unique challenges.
As geographic boundaries begin to fade, new competition for talent and business partners is rising. A staffing firm can feasibly be in one location and garner job-seekers and customers from around the country, or the world. This means staffing agencies need to find ways to add value to those they already work with and make themselves more appealing to new candidates.
Your staffing liability insurance clients will also need to identify talent who work well in remote situations. Developing a system for identifying success indicators for those interested in working from home will assist staffing agencies in placing the best candidates in these positions.
Fewer Candidates Are Interested in Customer-Facing Jobs
If your clients support businesses in the retail, health care, and hospitality industries, taking on the role of coach to help clients provide a safe and attractive work environment for potential employees will be increasingly valuable. Many of these companies are struggling to implement changes that support their employees’ health and well-being, so maintaining adequate staffing levels is proving difficult.
The staffing agency that can collaborate with their business partners and provide input on benefits, safety protocols and compensation stands a better chance of keeping clients happy. You will also have confidence that recommended candidates will encounter a safe and inclusive work environment.
Businesses Without DEI Policies Struggle To Attract Talent
It’s estimated that as many as 40% of companies have no strategy in place for diversity, equity and inclusion. This puts pressure on staffing agencies working with candidates who consider the lack of a DEI strategy a deal-breaker.
Staffing agencies can support their business partners by educating them on best practices and evaluating interview protocols. The more support your staffing liability insurance firms can provide these businesses, the stronger their relationships will be and the less likely these clients will be to look elsewhere for staffing solutions.
In this changing market, it is critical that staffing agencies find ways to differentiate themselves from an ever-widening field of competition by providing effective, actionable solutions to their business partners and placing candidates in the best jobs for them.
About World Wide Specialty Programs
For the last 50 years, World Wide Specialty Programs has dedicated itself to providing the optimal products and solutions for the staffing industry. As the only insurance firm to be an ASA commercial liability partner, we are committed to that partnership and committed to using our knowledge of the industry to provide staffing firms with the best possible coverage. For more information about Staffing Professional Liability Insurance or any other coverage, we have available to protect your staffing business, give us a call at (877) 256-0468 to speak with one of our representatives.